Shipping policy
Shipping and Payments
Courier Shipping
Emporio Enologico Albese srl will deliver the ordered products via courier to the customer's address or to another predetermined location. Goods travel at the buyer’s risk and peril. The buyer is obliged to check the integrity of the packaging and to immediately report any tampering or damage to the carrier by making an appropriate note on the carrier’s transport document (delivery note), followed by a registered letter with return receipt to the carrier within the next 48 hours.
Without prejudice to any action to be taken against the carrier, any disputes regarding discrepancies between what was physically delivered and what was ordered or noted on the delivery document must be reported to www.emporioenologico.com within 48 hours of delivery by calling +39 0173 35937 or emailing customer service at ecommerce@emporioenologico.com.
The maximum delivery time is 30 days in accordance with applicable regulations. Emporio Enologico Albese undertakes to deliver as quickly as possible.
For each shipment, a variable shipping contribution based on the weight of the package(s) will be charged according to the tables below. The total shipping cost is clearly indicated during the shopping cart process.
Shipping Rates: ITALY
(VAT included for private individuals and VAT-registered subjects)
| Weight (kg) | Mainland Peninsula (€) | Islands & Calabria (€) |
| 0 – 2 | 8.50 | 11.40 |
| 2 – 5 | 9.50 | 14.95 |
| 5 – 10 | 12.00 | 17.10 |
| 10 – 20 | 14.60 | 20.75 |
| 20 – 30 | 18.40 | 23.95 |
| 30 – 40 | 22.50 | 30.00 |
| 40 – 50 | 26.60 | 36.30 |
| 50 – 70 | 34.70 | 46.60 |
| 70 – 100 | 42.50 | 57.00 |
| 100 – 200 | 62.20 | 82.90 |
| 200 – 300 | 82.90 | 103.60 |
| 300 – 400 | 160.00 | 181.40 |
| 400 – 500 | 198.90 | 228.00 |
| 500 – 600 | 259.00 | 279.80 |
| 600 – 700 | 310.90 | 342.00 |
| 700 – 800 | 352.30 | 394.00 |
| 800 – 900 | 404.00 | 446.00 |
| 900 – 1000 | 467.00 | 570.00 |
Shipping Rates: Group 1
Austria, France, Germany, Netherlands, Spain
(VAT excluded for VAT-registered subjects)
| Weight (kg) | Price (€) |
| 0 – 1 | 17.00 |
| 1 – 2 | 17.50 |
| 2 – 4 | 19.80 |
| 4 – 5 | 20.30 |
| 5 – 7.5 | 27.00 |
| 7.5 – 10 | 34.00 |
| 10 – 15 | 51.70 |
| 15 – 20 | 63.00 |
| 20 – 25 | 77.40 |
| 25 – 30 | 91.80 |
| 30 – 40 | 120.50 |
| 40 – 50 | 149.30 |
| 50 – 60 | 178.30 |
| 60 – 70 | 207.00 |
| 70 – 100 | 293.30 |
| 100 – 200 | 550.00 |
| 200 – 300 | 652.90 |
| 300 – 400 | 762.00 |
| 400 – 500 | 880.00 |
| 500 – 600 | 984.50 |
| 600 – 700 | 1036.00 |
| 700 – 800 | 1245.00 |
| 800 – 900 | 1350.00 |
| 900 – 1000 | 1500.00 |
Shipping Rates: Group 2
Belgium, Denmark, Finland, Portugal
(VAT excluded for VAT-registered subjects)
| Weight (kg) | Price (€) |
| 0 – 1 | 23.80 |
| 1 – 2 | 24.90 |
| 2 – 3 | 26.90 |
| 3 – 4 | 26.90 |
| 4 – 5 | 28.00 |
| 5 – 7.5 | 34.20 |
| 7.5 – 10 | 40.40 |
| 10 – 15 | 54.90 |
| 15 – 20 | 71.50 |
| 20 – 25 | 84.00 |
| 25 – 30 | 99.50 |
| 30 – 40 | 127.50 |
| 40 – 50 | 155.50 |
| 50 – 60 | 186.50 |
| 60 – 70 | 217.60 |
| 70 – 100 | 300.00 |
| 100 – 200 | 570.00 |
| 200 – 300 | 675.00 |
| 300 – 400 | 787.50 |
| 400 – 500 | 933.00 |
| 500 – 600 | 1036.00 |
| 600 – 700 | 1140.00 |
| 700 – 800 | 1350.00 |
| 800 – 900 | 1555.00 |
| 900 – 1000 | 1760.00 |
Payment Methods
The following payment methods are available for your online purchases on our store:
PayPal
Easy, fast, secure. PayPal is the world-leading company for online payments. PayPal is accepted by merchants worldwide, on eBay, and on other websites. It allows buyers and businesses to send and receive payments online, boasting over 100 million accounts across 190 countries and territories.
PayPal is safe and allows you to protect your credit card information thanks to innovative security and fraud prevention systems. With PayPal, your financial details are never communicated to the merchant.
Bank Transfer
In the case of payment by advance bank transfer, the order will only be processed after receiving confirmation of credit from the bank.
Payment must be made within 7 days from the order date. Beyond this deadline, the order will be automatically canceled. The payment description (reference) for the bank transfer must include the order number, order date, and the customer's full name. Product availability is only evaluated once the payment has been credited.
The bank transfer must be made payable to:
Emporio Enologico Albese Srl
Strada Porini, 1/b - 12050 Guarene (CN) Italy
IBAN: IT78 J 08530 47020 000000004738
Credit Card
Purchasing using a Credit Card involves typing in the card details.
The collection of credit card information is carried out using the SSL (Secure Sockets Layer) protocol, the most widespread security protocol, whose primary task is to ensure the confidentiality and reliability of communications between the buyer's computer and the bank's server through data encryption.
By using this system, the user communicates their credit card data exclusively to the Bank's secure server, which will handle the transaction.
